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Terms of Use

These terms and conditions (the "Terms and Conditions") govern the use of www.euroreflections.ca (the "Site"). This Site is owned and operated by Euro Reflections. This Site is an ecommerce website.

By using this Site, you indicate that you have read and understand these Terms and Conditions and agree to abide by them at all times.

THESE TERMS AND CONDITIONS CONTAIN A DISPUTE RESOLUTION CLAUSE THAT IMPACTS YOUR RIGHTS ABOUT HOW TO RESOLVE DISPUTES. PLEASE READ IT CAREFULLY.
 

Intellectual Property
All content published and made available on our Site is the property of Euro Reflections and the Site's creators. This includes, but is not limited to images, text, logos, documents, downloadable files and anything that contributes to the composition of our Site.


User Contributions
Users may post the following information on our Site:

  • Photos;

  • Videos; and

  • Public comments.

By posting publicly on our Site, you agree not to act illegally or violate these Terms and Conditions.
 

Accounts
When you create an account on our Site, you agree to the following:

  1. You are solely responsible for your account and the security and privacy of your account, including passwords or sensitive information attached to that account; and

  2. All personal information you provide to us through your account is up to date, accurate, and truthful and that you will update your personal information if it changes.

We reserve the right to suspend or terminate your account if you are using our Site illegally or if you violate these Terms and Conditions.

Sale of Goods And Services
These Terms and Conditions govern the sale of goods and services available on our Site.

The following goods are available on our Site:

  • Spa products such as hair, nails, skin, body and wellbeing products etc.  Any associated industry products such as permanent makeup products or other new products may be added from time to time..

The following services are available on our Site:

  • Spa services, medical spa services, massage services and general beauty and wellness services.


The services will be paid for in full upon the completion of the service.
 

These Terms and Conditions apply to all the goods and services that are displayed on our Site at the time you access it. This includes all products listed as being out of stock. All information, descriptions, or images that we provide about our goods and services are as accurate as possible. However, we are not legally bound by such information, descriptions, or images as we cannot guarantee the accuracy of all goods and services we provide. You agree to purchase goods and services from our Site at your own risk.


We reserve the right to modify, reject or cancel your order whenever it becomes necessary. If we cancel your order and have already processed your payment, we will give you a refund equal to the amount you paid. You agree that it is your responsibility to monitor your payment instrument to verify receipt of any refund.

 

Third Party Goods and Services
Our Site may offer goods and services from third parties. We cannot guarantee the quality or accuracy of goods and services made available by third parties on our Site.

User Goods and Services
Our Site allows users to sell goods and services. We do not assume any responsibility for the goods and services users sell on our Site. We cannot guarantee the quality or accuracy of any goods and services sold by users on our Site. However, if we are made aware that a user is violating these Terms and Conditions, we reserve the right to suspend or prohibit the user from selling goods and services on our Site.

 

Subscriptions
Your subscription automatically renews and you will be automatically billed until we receive notification that you want to cancel the subscription.

To cancel your subscription, please follow these steps: Subscription to product deliveries or service perks.

 

Payments
We accept the following payment methods on our Site:

  • Credit Card;

  • Debit; and

  • Cash.

When you provide us with your payment information, you authorize our use of and access to the payment instrument you have chosen to use. By providing us with your payment information, you authorize us to charge the amount due to this payment instrument.

If we believe your payment has violated any law or these Terms and Conditions, we reserve the right to cancel or reverse your transaction.

Shipping and Delivery
When you purchase goods from our Site, the goods will be delivered through one of the following methods:

  • This company does not usually offer shipping.
    Products must be picked up from the Kitchener location.  If the company wishes to offer to ship to select clients then it will be Standard delivery by post if applicable (unless otherwise agreed upon). Delivery takes 5 - 7 business days..

Delivery will take place as soon as reasonably possible, depending on the delivery method selected. Delivery times may vary due to unforseen circumstances. Please note that delivery times do not include weekends and statutory holidays.

You will be required to pay delivery charges in addition to the price for the goods you purchase.

You are required to provide us with a complete and accurate delivery address, including the name of the recipient. We are not liable for the delivery of your goods to the wrong address or wrong person as a result of you providing us with inaccurate or incomplete information.

Refunds
Refunds for Goods
Refund requests must be made within 14 days after receipt of your goods.

Refunds do not apply to the following goods:

  • Products may only be exchanged within 14 days of purchase.

Refunds for Services
We provide refunds for services sold on our Site as follows:

  • The services (or deposit on services) will be fully refunded if the services are cancelled at least 48 hours before the services were scheduled to be provided.
     

Returns
Returns can be made in person at the following location(s): 251 Highland Rd W, Kitchener, ON N2M 3C3.

 

Guarantees
The following guarantees apply to our Site:

  • Satisfaction Guarantee - If you are not satisfied with your services we will work with you (and redo services if necessary) until you are satisfied with your service.

 

Consumer Protection Law
Where the Consumer Protection Act, or any other consumer protection legislation in your jurisdiction applies and cannot be excluded, these Terms and Conditions will not limit your legal rights and remedies under that legislation. These Terms and Conditions will be read subject to the mandatory provisions of that legislation. If there is a conflict between these Terms and Conditions and that legislation, the mandatory provisions of the legislation will apply.

 

Limitation of Liability
Euro Reflections and our directors, officers, agents, employees, subsidiaries, and affiliates will not be liable for any actions, claims, losses, damages, liabilities and expenses including legal fees from your use of the Site.

 

Indemnity
Except where prohibited by law, by using this Site you indemnify and hold harmless Euro Reflections and our directors, officers, agents, employees, subsidiaries, and affiliates from any actions, claims, losses, damages, liabilities and expenses including legal fees arising out of your use of our Site or your violation of these Terms and Conditions.

 

Applicable Law
These Terms and Conditions are governed by the laws of the Province of Ontario.

 

Dispute Resolution
Subject to any exceptions specified in these Terms and Conditions, if you and Euro Reflections are unable to resolve any dispute through informal discussion, then you and Euro Reflections agree to submit the issue first before a non-binding mediator and to an arbitrator in the event that mediation fails. The decision of the arbitrator will be final and binding. Any mediator or arbitrator must be a neutral party acceptable to both you and Euro Reflections. The costs of any mediation or arbitration will be shared equally between you and Euro Reflections.

Notwithstanding any other provision in these Terms and Conditions, you and Euro Reflections agree that you both retain the right to bring an action in small claims court and to bring an action for injunctive relief or intellectual property infringement.

 

Severability
If at any time any of the provisions set forth in these Terms and Conditions are found to be inconsistent or invalid under applicable laws, those provisions will be deemed void and will be removed from these Terms and Conditions. All other provisions will not be affected by the removal and the rest of these Terms and Conditions will still be considered valid.

Changes

 

These Terms and Conditions may be amended from time to time in order to maintain compliance with the law and to reflect any changes to the way we operate our Site and the way we expect users to behave on our Site. We will notify users by email of changes to these Terms and Conditions or post a notice on our Site.

 

Contact Details
Please contact us if you have any questions or concerns. Our contact details are as follows:

(519) 570-2117
euroreflections@gmail.com
251 Highland Rd W, Kitchener, ON N2M 3C3

 

You can also contact us through the feedback form available on our Site.

 

Effective Date: 1st day of January 2023

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